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Staff

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Operations and Monitoring

How to Manage Staff When Running a WiFi Hotspot

Sooner or later, every paid hotspot owner reaches the same point. You cannot sit at the counter all day. You need people to sell vouchers, help customers...

24 min read
Venues and Business Types

How Internet Cafes Can Manage Paid WiFi More Efficiently

If you run an internet cafe, a gaming center or a shared access kiosk, you already know the daily rhythm. Customers walk in, ask for a computer or a WiFi...

21 min read
Hotspot Billing Basics

How to Manage a Growing WiFi Business Without More Manual Work

You got your first paying customers. Maybe a few regulars buy access every time they pass your spot, and a few resellers now sell your vouchers for you....

16 min read
Vouchers and Fraud Control

How to Attribute Voucher Sales to Staff or Agents

Picture a busy afternoon at your hotspot counter. Vouchers go out, cash comes in, and a few hours later you ask a simple question: who sold what? If the...

19 min read